At Merit Tutors, we are committed to protecting your personal data. This Privacy Notice explains how we collect, use, and safeguard your information—whether you are a student, parent/guardian, or prospective tutor.
We reserve the right to update or amend this notice at any time without prior notification. Any changes will be posted on this page. We encourage you to review this notice regularly to stay informed about how we protect your information.
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Merit Tutors Limited is a private tuition centre based in East London. We are dedicated to safeguarding the privacy and security of any personal data collected during the course of our operations. For any inquiries related to this Privacy Notice or the handling of your personal information, you can contact us at: info@merittutors.co.uk.
We may collect and process personal data about you through the following methods:
| Type of Information | Purpose |
|---|---|
| Student/Guardian’s name, address, email, and telephone number | To enable effective communication with the student and/or their parent or guardian. |
| Details of educational institution attended by the student, including performance reports | To provide tutors with relevant academic background to support the student’s learning needs. |
| Tutor’s name, address, email, and telephone number | To facilitate direct communication with the tutor. |
| Tutor’s identification documents, proof of address, qualifications, references, and enhanced DBS | To verify the tutor’s identity, qualifications, and ensure compliance with safeguarding standards. |
| Tutor’s bank details | To process payments securely and efficiently to the tutor. |
| Communication history, including messages and requests | To maintain accurate records and ensure effective communication with the Merit Tutors team. |
We use your information to support our legitimate interests in marketing our website and services, which may include:
Merit Tutors may contact you by post or telephone to share relevant information or offers.
Students: Your personal information may be accessed by tutors in order to provide you with relevant services and communications. Tutors: Certain information you provide (e.g. name, university details, profile picture, grades, and reviews) may be publicly visible to users browsing the site. Messaging Monitoring: Messages exchanged between users may be monitored by Merit Tutors to uphold safeguarding responsibilities and protect our legitimate interests. Marketing Communication: Merit Tutors may contact you by post or telephone regarding offers or important information.
We process your personal data only as necessary and in accordance with this policy. Our practices include:
We may disclose your personal data when necessary, including:
We retain your personal data for varying periods depending on the service you use. By default, your data will be stored only as long as reasonably necessary to demonstrate compliance with our legal and contractual obligations.We review stored personal data annually to determine whether it is still required. If it is no longer needed, we will stop processing and delete it accordingly.
You have the following rights regarding your personal data held by Merit Tutors:
Merit Tutors is committed to maintaining the highest standards in the handling of personal data. If you have concerns about how we collect or use your information, please let us know. We welcome feedback and suggestions on how we can improve our processes.
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