Are you an organized, energetic, and client-focused professional looking to build a career in education management?
Merit Tutors is looking for committed
Administrative Assistants to join our branch operations team across East London.
In this role, you will be the welcoming face and operational backbone of our tuition centre—delivering outstanding service to parents, coordinating student schedules, and ensuring daily centre activities run smoothly and efficiently.
What You’ll Do (Key Responsibilities)
- Front Desk & Reception: Greet visiting parents, students, and guests warmly, maintaining a professional and welcoming reception environment.
- Enquiry Management: Act as the first point of contact by promptly answering telephone calls, email queries, and walk-in consultations.
- Bookings & Admissions: Assist families with programme enquiries, guide them through registration, and manage appointment bookings accurately.
- Records & Documentation: Maintain student attendance records, database logs, and administrative files with meticulous attention to detail.
- Centre Operations: Collaborate closely with branch managers, supervisors, and tutoring staff to ensure an orderly, high-standard learning space.
Who We Are Looking For
- Communication Skills: Confident, articulate verbal and written English communication with a polite, professional telephone manner.
- Organizational Ability: Highly organized multitasker with solid time management, reliability, and strong attention to detail.
- Tech Proficiency: Comfortable managing daily emails, spreadsheets, calendar scheduling, and basic admin management software.
- Language Advantage: Spoken Sylheti or Bengali is an added advantage when supporting local families.
- Commute & Eligibility: Must be able to commute reliably to our East London centres (Forest Gate, Ilford, or Plaistow) for scheduled shifts. (Graduates, gap-year applicants, and A-level leavers with relevant experience are welcome to apply.)
Why Join Merit Tutors?
- A friendly, supportive, and energetic team culture.
- Hands-on exposure to educational administration and operations management.
- Clear long-term career growth opportunities within an expanding tuition network.
How to Apply
Click the "Apply Now" button on this page, or send your CV directly to info@merittutors.co.uk with the following details:
- Subject Line:
Administrative Assistant Application - Merit Tutors
- Details to Include: Your earliest start date, weekly availability, and branch preference.
* Note: All appointments are subject to standard pre-employment vetting and safeguarding checks.
